TERMS AND CONDITIONS
are made on receipt of a completed booking form and a non-refundable
deposit of 50% of the total course fee. Provisional bookings may be
made over the 'phone but will only be confirmed upon receipt of the
above within 7 days.
balance of the fee is due within 14 days before the course start date.
If the balance is not received by this date cancellation of the reservation
full fee is required to secure a booking if it is made within the 14
* We must
receive your cancellations in writing.
prior to 14 days before the course start date will result in loss of
deposit only. Cancellation within 14 days of the start of the course
will result in loss of 75% of the course fee and cancellation within
7 days will result in loss of full course fees.
* We may
at our discretion refund course fees (less deposit) if your reservation
from one course to another is not possible within 14 days of the original
course start date.
* We are
aware that due to unforeseen circumstances cancellations do occur therefore
WE RECOMMEND CANCELLATION INSURANCE COVER.
ROCK reserves the right to cancel a course if the numbers fail to reach
a workable minimum. In this case we will give as much notice as possible
and offer the following options; a full refund of fees, or another course
at the same date, or a course at a future date.
* We will
only cancel a course due to extreme weather conditions as a last resort
and never in anticipation of it. The above terms will be offered here
hesitate to 'phone if you wish to discuss your suitability for a particular
course, or for further information.
courses are staffed by experienced, enthusiastic and active climbers,
holding the Mountain Instructors Award.
Fees: prices cover instruction, transport during the course and
use of all technical equipment, except boots and clothing. Rock boots
are available for hire at £4 per day.
course fees do not include personal insurance and it is recommended
that their own cover for cancellation, accident and equipment.
and accommodation: is not included, though this can be arranged
if required. Information on a variety of options will be sent with booking
confirmation, if requested.